1. Getting Started
Minimum app/OS requirements
Minimum SDK: 15.8
Minimum app version: 2.8.2
Rooted mobile phones will not be supported!
Supported browsers
We recommend the Safari and Google Chrome browsers.
Important
Starting with the iOS version 2.8.2, it is required that a browser is installed and enabled on the iOS device to allow users to log in. This ensures that all authentication processes work smoothly and securely, regardless of which browser is used.
Downloading the app
Go to the App Store to download the app.
Logging in for the first time
To use the app, you have to login with your Chess Cloud PBX username and password. These are the same credentials you would use at https://start.chesscloudpbx.com
Upon the first login, the app will guide you through the settings for
Permissions required for the app to work
Registration of the mobile number
These settings can be changed later on. Please be aware that without the proper permissions the app might not work as intended.
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Selecting a country for emergency calls and call-through
When you log into the app for the first time, it requires you to select
A country for emergency calls (the emergency number is selected depending on the country; if you are travelling to another country, change this setting)
A call-through country (used for initiating GSM calls; please be aware of phone charges and roaming costs)
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Giving permissions to the app
When you log into the Chess Cloud PBX iOS app for the first time, the app requires you to give access to
Microphone
This permission is required for the app to work.
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Local contacts
Video camera
Notifications
These permissions are not required for the app to work.
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Registering your mobile phone number
If you would like to receive calls via GSM, you can register your mobile phone number.
After you have entered your phone number and registered it, you will receive an SMS with a verification code which you will have to enter to complete the registration.
Please note that you are not required to register your phone number when logging in for the first time. You can skip it and always do it at a later time.
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Logging into the app
On subsequent logins, you can log into the app using Touch or Face ID if you have activated it during the first login.
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Using sessions
If you are logged into the Chess Cloud PBX app on any other device, you can choose to continue an active session with its settings, delete that session or create a new session.
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